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Questions, answered

Twelva, explained.

The real questions people ask before they start — about traditions, belief, privacy, the AI sponsor, and what it costs. Honest answers, no pressure, no fine print buried out of sight.

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Starting anything in early recovery takes a kind of cautious trust. You want to know what a thing actually is before you let it into a tender part of your life. So this page is plain about it. Below are the questions we hear most, answered the way we would answer a friend — without spin, without pressure, and without quietly hoping you will not read the part about price.

The short version: Twelva is a calm, private recovery companion for iPhone and Android. It does not assume the Twelve Steps. It supports SMART Recovery, Refuge Recovery, Al-Anon, CBT-informed practice, and a fully secular path as first-class traditions, alongside the steps. It is a companion to lean on between meetings and sessions — not therapy, not medical care, and not a replacement for a human sponsor. If you want more detail on any of that, the answers are here.

The questions people actually ask

Tap any question to read the full answer. Everything below is true of Twelva today; nothing here is exaggerated to get you through a trial.

Common questions

Is Twelva only for the 12 steps or AA?

No. The Twelve Steps are one path Twelva supports well, but they are not the whole app. Twelva is multi-tradition by design: SMART Recovery, Refuge Recovery, Al-Anon, CBT-informed practice, and secular, non-religious recovery are all first-class paths, each with reading and study plans written in its own language. You choose the tradition that fits you, and you can read across traditions whenever you like. That breadth is the point — most recovery apps are 12-step only.

Do I have to believe in God or a higher power to use Twelva?

No. There is a fully secular, non-religious path through Twelva. Approaches like SMART Recovery and CBT-informed practice make no spiritual demand at all, and the AI sponsor speaks in the language of the path you choose — so if you have chosen a secular path, it stays secular. Belief is welcome here, and so is its absence. Twelva meets you where you actually are.

Is Twelva free?

Twelva is free to download, and the core tools you reach for most are usable without paying. A subscription unlocks the full Library, the AI sponsor, and journal sync across devices. It is 9.99 US dollars per month or 59.99 US dollars per year, and every subscription begins with a 7-day free trial. You can cancel anytime.

Is there a free trial?

Yes. Every Twelva subscription starts with a 7-day free trial, so you can live with the full app for a week before deciding. If it is not right for you, cancel before the trial ends through the App Store or Google Play and you will not be charged. There is no penalty for stopping, and nothing in your recovery is held hostage.

Is my journal private? Do you sell my data or train AI on it?

Your journal is yours. Entries are encrypted on your device by default, and if you turn on cloud backup, that backup is encrypted too. Twelva never sells your data and never uses your recovery data to train models. Privacy is not a setting we bolted on — it is how the app is built, because people in early recovery are in a vulnerable place and deserve that respect.

What is the AI sponsor?

The AI sponsor is a calm, non-judgmental companion you can reach the moment a craving hits or a hard night sets in, day or night. It is tradition-aware, so it speaks in the language of the path you have chosen rather than defaulting to one framework. It is privacy-first: your conversations are not used to train models. To be clear, it is a companion, not a human sponsor and not therapy.

Does Twelva replace therapy, a real sponsor, or meetings?

No, and it is not meant to. Twelva is a recovery companion — something to lean on between meetings, sessions, and calls — not therapy, medical care, or a substitute for a human sponsor or your community. Many people use it alongside a sponsor, a therapist, and regular meetings. Crisis resources are built in, including the 988 Suicide and Crisis Lifeline and SAMHSA at 1-800-662-4357, so help is one tap away when you need a person.

Does Twelva work for families and loved ones of someone in addiction?

Yes. Twelva includes a first-class Al-Anon path for the people who love someone struggling with addiction. Recovery is not only the person using — it touches everyone around them — and the Al-Anon plans speak to that experience directly, with the same calm, non-judgmental tone as the rest of the app.

What is the difference between the free and paid versions?

Free gives you the foundational tools: guided stepwork, daily devotionals and affirmations, breathing exercises, HALT and mood check-ins, and your streaks and milestones. A subscription opens up the full Library of reading and study plans across every tradition, the AI sponsor companion, and journal sync across your devices. Both versions keep your journal private — that is never paywalled.

What is the guided stepwork, exactly?

Twelva includes roughly 767 reflective questions worked across the Twelve Steps. You move through them at your own pace — there is no clock and no one grading you. The questions are meant to be sat with, not rushed, and your written answers stay private in your journal. It is the slow, honest part of the work, given room to breathe.

What happens to my streak if I slip?

Twelva tracks your current sobriety streak and milestones, but it also keeps a lifetime days-earned counter that never resets on a slip. The days you have lived sober are real, and they stay counted no matter what happens next. Twelva is built to be on your side — it will never shame you or threaten your progress to keep you coming back.

What devices does Twelva work on?

Twelva is available for iPhone on the App Store and for Android on Google Play. If you turn on encrypted cloud backup with a subscription, your journal and progress can sync across your devices, so picking up your phone in a hard moment always brings your own words with it.

How do I cancel my subscription?

You can cancel anytime, with no questions and no penalty. Subscriptions are managed through your App Store or Google Play account, where you can turn off renewal in a couple of taps. Cancel before your 7-day free trial ends and you will not be charged at all. Your on-device journal and progress stay with you either way.

Still deciding which path is yours?

If you are not sure which tradition fits, that is normal — and you do not have to decide before you start. Read a little in each and let it settle. These pages go deeper on the ones people ask about most:

And if a question here is not answered, the support page has more, or you can simply try Twelva free for seven days and see how it feels in your own hands.

Start where you are.

However you got here, there is a path through Twelva that speaks your language. Seven days free, cancel anytime, your journal stays yours.

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